Contact us at.....

Shop Hours:  Monday-Saturday

9:00am till 3:00pm

Sunday..........We rest..

We have been in business since 2008. We changed the company name in May 2016 from Brown's Home Services/Electronics to Gem City Vacuums.   We still work on some electronics but our new name reflects more of what we work on the most.

Gem City Vacuums is also a warranty repair center for

*  Miele

*  Sanitaire

*  Hoover

*  Bissell & Bissell Commercial

*  Dirt Devil & Royal

*  Rug Doctor

*  ProTeam

*  Broan NuTone Central Vac's

*  Beam Central Vacuums

*  MD Manufacturing Central Vacuums

*  Eden Pure / Heat Surge Heaters


Please know that not only do we warranty these brands but outside of the warranty we will fix them also. We do sell parts for most model vacuum cleaners and if we don't have them in stock, we can get them,quickly!


About Our Shop

We live in the Western Mountains of North Carolina and love our critters. Below is a slideshow of my favorite photo's that I've taken on our property. Please enjoy and send us an email with your comment. Yeah...I know it has nothing to do with Vacuum Cleaners, but it does give you a good feeling to see these critters, and the pleasure I get when I photograph them.


We work on vacuum cleaners of all brands and models.  We would like to keep as many vacuum cleaners out of the landfill as we can.  We have a bone yard on site so we have many parts that normally are not available.  Sometimes we are not able to complete a repair because of not having access to the parts  or the parts are NLA (no longer available).  Sometimes we are able to rebuild a part or piece and still keep it cost effective.  One of our best services is  we offer  FREE ESTIMATES  on vacuum cleaners (only)if repair should go over $30.00,this way you'll know the repair cost before its fixed, and you'll approve it first.  So since you have nothing to lose, bring in your vacuum cleaner and you like so many others will find out that it was not that big of a problem in the first place. 

We also repair Central Vacuums,Floor Scrubbers,Carpet Cleaners,Lamps and battery operated clocks.  We even work on other equipment that we don't advertise just email or call us at  828-524-6100.....

We've added service and repairs for the Singer Featherweights and other old time singers. These were meant to be used and and will be here long after we are gone. We also buy older non working Singers for parts,that help us complete our repairs.  Want to fix your own....GREAT...maybe you need a part.



We Have lots of No Longer Available Parts (Especially Electrolux),give us a call or email with your request.

Gem City Vacuums